Brand Data

Brand Data


Notes

The Brand Data page in the DoBites platform is a core configuration section that defines the restaurant or café identity within the system.
 Here, administrators can set up all essential brand information displayed to customers on the website or mobile app, including the brand name, logo, contact numbers, and social media links. The page also manages key operational settings such as contract type, brand type, homepage content, and call center details.

In addition, advanced options are provided, such as enabling Loyalty Sharing between customers and configuring an automated complaint system for low order ratings.
This makes the Brand Data page the primary profile setup for the brand, directly shaping the customer’s first impression and overall experience with the platform.

Info

1. Brand Info

  • Name: Brand name in English.

  • Name Ar: Brand name in Arabic.

  • Contact Person: Responsible person.

  • Phone 1 / Phone 2 / Phone 3: Contact numbers.

  • Order By: Sorting order for the brand in lists.

  • Logo: Upload brand logo.

2. Contract & Brand Type

  • Contract Type: Defines the service type (e.g., Loyalty, Online Ordering).

  • Brand Type:

    • Show in DoBites = visible on platform.

    • Is BrandedApp = has its own mobile app.

    • Is DineIn = supports dine-in orders.

    • Service/Individual Brand = defines category of the brand.

3. Home Page Content

  • Slogan: Brand slogan.

  • Facebook Page / Instagram: Social media links.

  • Home Page Ads: Ads and banners (with EN/AR texts and images).

  • Background Image for Website: Background visual for homepage.

4. Settings

  • Average/Person: Average check per person.

  • E-mail: Official email.

  • Call Center Number: Hotline number.

  • Tawasol Code: Communication code (if applicable).

  • Send Tracking SMS/Email: Enable order tracking notifications.

  • Show Unavailable Items in Menu: Show/hide unavailable items.

5. Share To Others

  • Can Share To Others: Allow point sharing between customers.

  • Rewarding bites from sharing: Points granted for sharing.

  • Sharer rewarded bites: Points earned by sharer.

  • Send SMS/Notification To Sharer: Define template for alerts.

  • Bites Shared Expiration: Expiry period of shared points.

6. Low Order Rating Complain Data

  • Send Message on Low Order Rating: Enable complaint message when rating is low.

  • Send When Rating <: Threshold rating value (e.g., 4.5).

  • Complain SMS Number: SMS number to receive complaint notifications.








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